Terms and Conditions

Welcome to Veritas Consulting Group (VERITAS). Please read these terms and conditions carefully before using our website or services. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our website and services.

General Terms

1. Use of Website

  • You must be at least 18 years of age to use our website and services.
  • You agree to use our website and services for lawful purposes only and in compliance with all applicable local, national, and international laws and regulations.

2. Privacy Policy

By using our website and services, you consent to the practices described in our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

3. User Accounts

  • Some features of our website may require user registration. You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You agree to provide accurate and complete information during the registration process.

4. Intellectual Property

  • All content, including text, images, graphics, logos, and software, on our website is protected by copyright and other intellectual property laws.
  • You may not copy, distribute, modify, or reproduce any part of our website or services without prior written consent from VERITAS.

5. User-Generated Content

  • If you submit any user-generated content to our website, you grant VERITAS a non-exclusive, royalty-free, worldwide license to use, modify, publish, and distribute that content.
  • You are responsible for ensuring that your submitted content does not infringe on any third-party rights or violate any laws.

6. Third-Party Links

Our website may contain links to third-party websites. VERITAS does not endorse or control these websites and is not responsible for their content, privacy practices, or terms and conditions.

7. Limitation of Liability

  • VERITAS makes reasonable efforts to provide accurate and up-to-date information. However, we do not guarantee the accuracy or completeness of the content on our website.
  • VERITAS is not liable for any direct, indirect, special, or consequential damages arising from your use of our website or services.

8. Changes to Terms and Conditions

We reserve the right to update and modify these terms and conditions at any time. Changes will be effective immediately upon posting. We recommend checking this page periodically for updates.

9. Termination

VERITAS reserves the right to terminate your access to our website and services without notice if you violate these terms and conditions or engage in any activities that may harm our website or other users.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the Philippines.

Registration Fee and Service Referral

  1. Registration Fee: Veritas Consulting Group (VERITAS) requires a registration fee of $50 from individuals seeking our consultancy services. This fee is non-refundable and is charged to cover administrative costs associated with processing client registrations and facilitating service referrals.
  2. Service Referral: Upon successful registration, VERITAS assists clients by referring them to a network of trusted service providers, including but not limited to attorneys, construction firms, real estate agents, shipping companies, and insurance providers (“Service Providers”). These referrals are made based on the specific needs and preferences of the client, as communicated to VERITAS during the registration process.
  3. Referral Fees: VERITAS may receive a referral fee or commission from Service Providers for facilitating the connection between the client and the respective Service Provider. This fee is typically a small percentage of the total transaction value between the client and the Service Provider and is agreed upon in advance between VERITAS and the Service Provider.
  4. Benefit to Clients: The benefit to clients of using VERITAS‘s services lies in gaining access to a curated network of highly vetted and reliable Service Providers, who can assist with various aspects of emigration to the Philippines. Additionally, VERITAS provides oversight and support throughout the client’s engagement with the Service Provider, ensuring a seamless and satisfactory experience.
  5. Client Responsibility: Clients are responsible for conducting their due diligence and evaluating the suitability of any recommended Service Provider before engaging their services. While VERITAS endeavors to recommend reputable Service Providers, clients ultimately bear the responsibility for their choices and interactions with Service Providers.
  6. Transparency: VERITAS is committed to transparency regarding any referral fees or commissions received from Service Providers. Clients will be informed of any such arrangements prior to engaging the services of a recommended Service Provider.

By registering with VERITAS and availing themselves of our consultancy services, clients acknowledge and agree to the terms outlined above regarding the registration fee, service referrals, and associated processes.

Data Collection and Privacy

  1. Information Collection: Veritas Consulting Group (VERITAS) collects various types of sensitive information from individuals seeking our consultancy services for emigration to the Philippines. This information may include, but is not limited to, personal details such as full name, passport information, social security number, photographs, driver’s license details, and other documentation necessary for visa applications and related processes.
  2. Purpose of Data Collection: The information collected by VERITAS is used solely for the purpose of facilitating visa applications and providing consultancy services to our clients. This may include sharing relevant information with authorized third parties, such as government agencies, embassy officials, and Service Providers, as necessary to fulfill the client’s requirements.
  3. Data Security Measures: VERITAS employs industry-standard encryption techniques and robust security protocols to safeguard the confidentiality, integrity, and security of client data. Access to client information is restricted to authorized personnel only, and stringent measures are in place to prevent unauthorized access, disclosure, or misuse of data.
  4. Third-Party Disclosure: VERITAS does not sell, trade, or otherwise transfer client information to third parties for marketing or commercial purposes without explicit consent. However, VERITAS may share client information with trusted third parties, including Service Providers and regulatory authorities, as required by law or as necessary to fulfill the purposes for which the information was collected.
  5. Data Retention: VERITAS retains client information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations. Upon completion of the relevant visa application processes or termination of the client relationship, VERITAS may securely dispose of or anonymize client information in accordance with its data retention policies.
  6. Client Consent: By availing themselves of VERITAS‘s consultancy services, clients consent to the collection, processing, and storage of their personal information as described in this policy. Clients also acknowledge their responsibility to provide accurate, complete, and up-to-date information to VERITAS for the purposes of visa applications and consultancy services.
  7. Data Subject Rights: Clients have the right to request access to, correction of, or deletion of their personal information held by VERITAS. Requests for access or modifications to personal information should be submitted in writing to VERITAS‘s designated data protection officer.
  8. Updates to Privacy Policy: VERITAS reserves the right to update, revise, or modify this Privacy Policy at any time to reflect changes in legal or regulatory requirements, technological advancements, or business practices. Clients will be notified of any material changes to this policy through the VERITAS website or other appropriate channels.

By using VERITAS‘s consultancy services, clients acknowledge their understanding of and consent to the terms outlined in this Privacy Policy regarding the collection, use, and protection of their personal information.

Limited Warranty Disclaimer

  1. No Warranties: Veritas Consulting Group (VERITAS) provides its consultancy services for emigration to the Philippines on an “as-is” and “as-available” basis, without any representations or warranties of any kind, express or implied. VERITAS makes no warranties or guarantees regarding the accuracy, reliability, completeness, timeliness, or suitability of the services provided.
  2. No Endorsement: VERITAS does not endorse, warrant, or guarantee the quality, reliability, or performance of any third-party service providers (“Service Providers”) recommended to clients. While VERITAS endeavors to connect clients with reputable and reliable Service Providers, the ultimate responsibility for evaluating and engaging the services of a recommended Service Provider rests with the client.
  3. Disclaimer of Liability: To the fullest extent permitted by law, VERITAS disclaims all liability for any loss, damage, or injury arising out of or in connection with the use of its consultancy services or reliance on the information provided. This includes, but is not limited to, direct, indirect, incidental, consequential, special, or punitive damages, whether arising in tort, contract, negligence, or otherwise.
  4. Client Responsibility: Clients acknowledge and agree that they assume all risks associated with the use of VERITAS‘s consultancy services and engagement with recommended Service Providers. It is the responsibility of the client to conduct their due diligence, seek independent advice, and make informed decisions regarding their emigration process and interactions with Service Providers.
  5. Exclusions: This Limited Warranty Disclaimer shall apply to the fullest extent permitted by applicable law and shall not be affected by any provisions of these terms and conditions that may be held to be unenforceable or invalid. Any warranties or guarantees implied by law are hereby excluded to the extent permitted by law.
  6. Indemnification: Clients agree to indemnify and hold harmless VERITAS, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with their use of VERITAS‘s consultancy services or engagement with recommended Service Providers.
  7. No Waiver: The failure of VERITAS to enforce any provision of this Limited Warranty Disclaimer shall not constitute a waiver of such provision or any other provision of these terms and conditions.

By using VERITAS‘s consultancy services, clients acknowledge their understanding of and consent to the terms outlined in this Limited Warranty Disclaimer regarding the absence of warranties or guarantees for the services provided.

Refund Policy

  1. Refund Eligibility: Veritas Consulting Group (VERITAS) may, at its discretion, offer refunds to clients in certain circumstances. Refunds are typically considered under the following conditions:
    • Client dissatisfaction with the consultancy services provided by VERITAS.
    • Client dissatisfaction with the services provided by a recommended third-party service provider (“Service Provider”) facilitated by VERITAS.
    • Failure to deliver promised services or inability to fulfill contractual obligations by VERITAS or a recommended Service Provider.
    • Any other circumstances deemed appropriate for a refund by VERITAS management.
  2. Refund Request Procedure: Clients wishing to request a refund must submit their request in writing to VERITAS‘s designated customer service or support email address. The request should include relevant details such as the reason for the refund, supporting documentation (if applicable), and any other information requested by VERITAS.
  3. Evaluation and Approval: All refund requests will be evaluated on a case-by-case basis by VERITAS management. VERITAS reserves the right to approve or deny refund requests at its discretion, taking into consideration the circumstances surrounding the request and any applicable terms and conditions.
  4. Refund Amount: If a refund is approved, the refund amount may vary depending on the specific circumstances of the request. Refunds may be provided in full or partial amounts, and any applicable fees or charges incurred by VERITAS or the client may be deducted from the refund amount.
  5. Refund Method: Refunds, if approved, will typically be issued using the same method of payment originally used by the client for the transaction. If this is not feasible or practical, alternative refund methods may be considered by VERITAS.
  6. Refund Timeframe: VERITAS will make reasonable efforts to process approved refunds promptly. However, the timeframe for receiving the refunded amount may vary depending on factors such as payment processing times and financial institution policies.
  7. No Obligation: VERITAS is under no obligation to offer refunds, except as required by applicable consumer protection laws or regulations. Refunds offered by VERITAS are provided as a goodwill gesture and do not imply admission of liability or wrongdoing on the part of VERITAS or any recommended Service Provider.
  8. Modification or Termination: VERITAS reserves the right to modify or terminate this Refund Policy at any time without prior notice. Any changes to the Refund Policy will be effective immediately upon posting on the VERITAS website or other appropriate channels.

By using VERITAS‘s consultancy services, clients acknowledge their understanding of and consent to the terms outlined in this Refund Policy regarding the conditions and procedures for requesting refunds.

PRA Certification

  1. Certification Status: Veritas Consulting Group (VERITAS) is certified by the Philippine Retirement Agency (PRA) to provide consultancy services and facilitate visa transactions for individuals seeking retirement or residency in the Philippines. This certification demonstrates VERITAS‘s compliance with the requirements and standards set forth by the PRA for consultancy firms operating in this capacity.
  2. Scope of Certification: VERITAS‘s PRA certification enables us to assist clients in navigating the intricacies of emigrating to the Philippines for retirement or residency purposes. Our consultancy services encompass a wide range of activities, including but not limited to visa applications, documentation assistance, and referrals to relevant service providers.
  3. Expertise and Experience: Our team of consultants possesses the knowledge, expertise, and experience necessary to guide clients through the emigration process with confidence and efficiency. We stay abreast of developments in Philippine immigration law and regulations to ensure that our clients receive accurate and up-to-date information and advice.
  4. Compliance and Integrity: As a PRA-certified consultancy firm, VERITAS is committed to upholding the highest standards of professionalism, integrity, and ethics in all aspects of our operations. We adhere strictly to the guidelines and regulations established by the PRA and other relevant authorities to safeguard the interests of our clients and maintain the trust and confidence placed in us.
  5. Client Assurance: Clients engaging VERITAS‘s services can have peace of mind knowing that they are working with a reputable and accredited consultancy firm endorsed by the PRA. Our certification serves as a testament to our commitment to excellence and our dedication to providing exceptional service to our clients.
  6. Regulatory Oversight: VERITAS‘s operations are subject to ongoing regulatory oversight by the PRA and other relevant government agencies. We cooperate fully with regulatory authorities and undergo periodic assessments and audits to ensure continued compliance with certification requirements and industry standards.
  7. Client Queries: For any questions or concerns regarding VERITAS‘s PRA certification status or the services we provide, clients are encouraged to contact us directly using the contact information provided on our website or other official channels.

By using VERITAS‘s consultancy services, clients acknowledge their understanding of and consent to the terms outlined in this section regarding VERITAS‘s PRA certification and its implications for the services provided.

Responsibilities and Oversight

  1. Client Support: Veritas Consulting Group (VERITAS) is committed to providing comprehensive support and guidance to clients throughout their emigration process to the Philippines. Our team of experienced consultants is available to address client inquiries, provide assistance with documentation, and offer guidance on navigating regulatory requirements.
  2. Service Provider Referrals: VERITAS assists clients by referring them to a network of trusted third-party service providers (“Service Providers”) who offer various services essential to the emigration process. These services may include legal assistance, real estate transactions, construction services, insurance, and more.
  3. Vetting and Selection Process: Prior to recommending Service Providers to clients, VERITAS conducts thorough vetting and due diligence to ensure that they meet our stringent criteria for reliability, professionalism, and competence. Our goal is to connect clients with reputable Service Providers who can deliver high-quality services tailored to their specific needs.
  4. Oversight and Monitoring: Throughout the client’s engagement with a recommended Service Provider, VERITAS provides oversight and monitoring to ensure that the client’s interests are protected and that the services rendered meet the expected standards of quality and professionalism. We maintain open communication channels with both clients and Service Providers to address any concerns or issues that may arise.
  5. Conflict Resolution: In the event of disputes or disagreements between clients and recommended Service Providers, VERITAS acts as an intermediary to facilitate resolution and ensure a satisfactory outcome for all parties involved. Our priority is to maintain positive relationships and uphold the reputation of both our clients and our network of Service Providers.
  6. Client Feedback: VERITAS values feedback from clients regarding their experiences with recommended Service Providers. We encourage clients to share their feedback, whether positive or negative, to help us continually improve our referral process and enhance the overall client experience.
  7. Client Satisfaction Guarantee: VERITAS is committed to ensuring the satisfaction of our clients with the services provided by both our consultancy and recommended Service Providers. If a client is dissatisfied with any aspect of our services or the services of a recommended Service Provider, we will make every effort to address their concerns and resolve the issue to their satisfaction.
  8. Continuous Improvement: VERITAS continuously evaluates and improves its processes and procedures to better serve the needs of our clients. We welcome suggestions and recommendations for enhancements to our services and remain dedicated to delivering exceptional value and support throughout the emigration process.

By using VERITAS‘s consultancy services, clients acknowledge their understanding of and consent to the terms outlined in this section regarding VERITAS‘s responsibilities and oversight in facilitating their emigration to the Philippines.

Termination and Disputes

  1. Termination of Services: Veritas Consulting Group (VERITAS) reserves the right to terminate or suspend the provision of its consultancy services to clients at any time, with or without cause, and without prior notice. Grounds for termination may include, but are not limited to, client violation of these terms and conditions, engaging in unlawful activities, or conduct that may harm VERITAS‘s reputation or operations.
  2. Client Responsibilities: Clients are expected to comply with all applicable laws, regulations, and these terms and conditions while availing themselves of VERITAS‘s consultancy services. Failure to adhere to these requirements may result in the termination of services and may subject the client to legal consequences.
  3. Notice of Termination: In the event of service termination by VERITAS, reasonable efforts will be made to notify the client of the termination and the reasons for such action. However, VERITAS reserves the right to terminate services immediately without prior notice in cases of egregious conduct or violation of these terms and conditions.
  4. Effect of Termination: Upon termination of services, clients are no longer entitled to access or use VERITAS‘s consultancy services, and any ongoing engagements with recommended Service Providers may be terminated at VERITAS‘s discretion. Clients are responsible for any outstanding fees or charges incurred prior to the termination of services.
  5. Dispute Resolution: In the event of any disputes or disagreements between VERITAS and a client arising from the provision of consultancy services or any other matter covered by these terms and conditions, both parties agree to first attempt to resolve the dispute amicably through good-faith negotiations and discussions.
  6. Mediation and Arbitration: If a resolution cannot be reached through negotiation, both parties agree to submit the dispute to mediation or arbitration by a mutually agreed-upon third party or mediator. The costs and expenses associated with mediation or arbitration shall be borne by the respective parties as determined by the mediator or arbitrator.
  7. Governing Law and Jurisdiction: Any disputes arising from these terms and conditions or the provision of consultancy services by VERITAS shall be governed by and construed in accordance with the laws of the Philippines. The parties hereby submit to the exclusive jurisdiction of the courts in the Philippines for the resolution of any disputes or claims arising hereunder.
  8. Waiver of Class Action: Clients agree that any disputes or claims against VERITAS shall be brought on an individual basis and not as a plaintiff or class member in any purported class or representative action. Clients waive any right to participate in class or collective actions against VERITAS.

By using VERITAS‘s consultancy services, clients acknowledge their understanding of and consent to the terms outlined in this section regarding termination of services and dispute resolution.

Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at https://vcg.com.ph/contact/.

These Terms and Conditions were last updated on 2024-30-03.